FAQ & Forms

Working with us

General Tax Questions

  • 1a: For electronically filed tax returns, refunds usually arrive in your bank account or a check is mailed within a few weeks. The IRS says it issues most refunds in 21 days or less. Interruptions due to the pandemic or other situations at the IRS could delay refunds.

    1b: For paper-filed tax returns, the wait is much longer especially during the pandemic. Based on recent conversations with IRS personnel, the wait could be from 8 months to a year from the time the tax return is mailed. Other situations at the IRS could delay refunds as well.

  • The IRS has a refund status tool on their website.

  • Yes, the IRS does accept online payments via their website, https://www.irs.gov/payments.

    If paying from a checking or savings account there is no fee and the process is completed directly on the IRS’ website, https://www.irs.gov/payments/direct-pay. Most common tax payments for individuals can be made on this website including Form 1040, 1040A and 1040EZ tax return payments as well as extension and estimated tax payments for those same forms.

    If paying via debit or credit card, the IRS utilizes third-party processors that charge fees based on the type of card used. The options and costs are available on the IRS’ website, https://www.irs.gov/payments/pay-your-taxes-by-debit-or-credit-card.Most individual and business taxes can be paid via debit or credit card. However, employment taxes cannot be paid in this way.

    We can also tell the IRS to electronically withdraw the amount due from your bank account when we electronically file your income tax return. We will need your account type, number, routing number and the date you want it paid (up to the original due date of the return).

    Another option is to establish an account with the IRS’ EFTPS system, https://www.eftps.gov/eftps. This process does require a PIN be physically mailed to you after your account is created before any payments can be made, which can take several weeks to arrive.

    *** IMPORTANT NOTE – If you setup an online account with the IRS, be sure your password is secure. We recommend a unique password specific to your IRS account that is substantially long, includes upper- and lower-case letter, numbers and symbols. Your personal information accessible through your IRS account is highly sensitive and should be protected with a robust password.

  • Generally, taxes are due by the original due date of the tax return and the date the checks were mailed (postmarked) is the date the IRS will record the checks as “received” within their system. However, it is important to save proof of when payments were mailed in case the IRS loses the payment or miscodes it in their system. We recommend sending all IRS’ related items via U.S.P.S. certified, return receipt and making a full copy of everything mailed saved in your tax records as proof should the IRS ever question what happened.

    Making IRS payments electronically can simplify the process and help reduce the likelihood of errors or lost information. Please reference our other FAQ on paying IRS tax bills online.